Downloading files doesnt work

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Teplcon Feb 11, at UTC. What version of IE on what OS? If you connect to the Web through a proxy server, the proxy server itself may be down and preventing the download. Try connecting to the Web with the proxy server disabled if possible. Incorrectly set up firewalls can also cause issues. In your firewall software, make sure no settings are active that might block downloads.

Temporarily disabling the firewall will allow you to diagnose whether or not this is the source of your connection woes. Incorrect Internet settings within Windows also cause problems. Try resetting these settings to their default state.

Open "Control Panel," and select "Network and Internet. Towards the bottom of the window, click on the "Reset" button. Check "Delete personal settings," and click "Reset.

See Change what Firefox does when you click on or download a file for instructions on how to view and change how different file types are handled.

Internet security software, including firewalls , antivirus programs, anti-spyware programs, and others can block certain file downloads. Check the settings in your security software to see if there is an setting that may be blocking downloads. To diagnose whether Internet security software is causing problems, you can try temporarily disabling it, seeing if downloads work, and then re-enabling the software.

Downloading an executable file e. This happens because Firefox honors your Windows security settings for downloading applications and other potentially unsafe files from the Internet. To resolve this problem, use the solution given below. You can reset your system Internet security settings in Internet Explorer. You may be able to diagnose your download problem by following the steps given in the Troubleshoot and diagnose Firefox problems article.

Based on information from Unable to save or download files mozillaZine KB. Grow and share your expertise with others. Answer questions and improve our knowledge base.

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